ordering & payment
$100 minimum opening orders
$100 minimum reorders
Minimum 6 per SKU for single cards and stickers
Minimum 3 per SKU for everything else
To place an order, visit friendlyfirepaper.faire.com or email us at email@example.com.
Payment is accepted by credit card (Visa, MasterCard and American Express) or Paypal and will be processed at time of shipment. Net 30 terms on approved credit.
Our standard turnaround time is 3-5 days (shipping time not included), however turnaround times may vary during trade show season. If you have a time sensitive order, let us know and we will do our best to accommodate it.
Buyer is responsible for all shipping costs. Domestic and international orders ship USPS Priority or UPS unless otherwise specified. Any international shipping fees, duties, or import taxes are the responsibility of the buyer. Let us know if you’d like us to use your shipping account number. If you need your order expedited, please specify it at time of order and we will do our best to accommodate you.
You will be notified of any backordered items. The rest of your order will continue to ship unless otherwise directed. Once an item is back in stock, it will ship free of charge. Backorders will be invoiced at time of shipment.
refunds & cancellations
All sales are final. All damages must be reported by email to firstname.lastname@example.org within 5 days of receipt of order and returned unused in its original packaging and condition within one (1) week. Shipping is non-refundable. Unauthorized returns will not be accepted. Cancellations must be made by email or phone within 24 hours of placing an order.
product & packaging
All products must be displayed and sold in their original packaging. Boxed sets may not be broken up. Letterpress and flat cards are printed on 100% cotton stock. Boxed sets are enclosed in a clear box. Single cards are enclosed in a cello sleeve. All goods printed in the USA and packaged by hand in our Connecticut home studio.
letterpress printingDelivering quality products is important to us. Each piece is inspected to ensure it meets our quality standards. Please note that due to the nature of letterpress printing small variations in inking, color, and position are to be expected from piece to piece. Please note, some inks may fade over time if exposed to strong sunlight.
Retailers must agree to our wholesale terms, and we respectfully reserve the right to terminate any wholesale accounts that are not in compliance. By placing a wholesale order with us, either by e-mail or through an online order form, you confirm that you have reviewed and agreed to the above wholesale terms and conditions.
questions or concerns
Email us at email@example.com